Ordering & Fitment

How do I know if a product fits my truck?

Use our Year, Make, and Model fitment tools when available and review the product fitment details before ordering. If you're unsure, contact Truck Access Plus with your vehicle year, make, model, cab configuration, and bed length. We’ll help confirm fitment before you buy.

What payment methods do you accept?

Truck Access Plus accepts major credit cards, Shop Pay, PayPal, and other payment options displayed at checkout.

Shipping & Delivery

Where will my order ship from?

Many orders ship directly from the manufacturer or an authorized distribution partner. Some products may ship from a Truck Access Plus location. Multi-item orders may arrive separately with different tracking numbers.

How long will my order take to ship?

Shipping times vary by product and supplier. Many in-stock items ship within 1–3 business days, while special-order, freight, or manufacturer-direct products may require additional processing time.

How can I track my order?

Tracking information is emailed as soon as it becomes available. Orders shipping from multiple locations may receive more than one tracking number.

Pickup & Installation

Can I pick up my order locally?

Local pickup may be available for eligible products at our Phoenix and Gilbert locations. Please wait for confirmation that your order is ready before traveling to the store.

Do you offer professional installation?

Yes. Installation is available for eligible products at our Phoenix and Gilbert locations. Availability and pricing depend on the vehicle and product.

Returns & Order Support

What is your return policy?

Most eligible products may be returned within 30 days of delivery when they are new, unused, uninstalled, and in original packaging. Contact us before returning anything so we can provide the correct authorization and return location.

Are some products non-returnable?

Yes. Installed, drilled, cut, painted, modified, used, custom, special-order, final-sale, and certain freight or oversized products may not qualify for return.

What if my order arrives damaged or incorrect?

Contact Truck Access Plus as soon as possible. Keep the product, packaging, and shipping labels. We may request photos so we can coordinate with the carrier, manufacturer, or distributor. Please do not install or return the product until we provide instructions.

Still Need Help?

Phoenix
2549 E McDowell Rd
Phoenix, AZ 85008
602-273-9284

Gilbert
925 N McQueen Rd
Gilbert, AZ 85233
480-708-3727